24 May 2011

So glad we went on this trip

Normally I organise our city breaks myself, but having decided to go to Russia I thought using a specialist company would be a good idea. I have used a few other companies in the past however, so I did have certain expectations about what kind of service I was looking for.

From the very beginning the service I received from Russian City Breaks was outstanding, far better than any other companies I have used in the past.

Ben Hornby, one of the directors, was brilliant and I was particularly pleased with the rapid replies to my emails and very personal attention.

We (my husband, our son and myself) chose to go to St Petersburg, staying in the Angleterre hotel.  We loved our hotel's location. The service and food were very good as well.  Our guide Maria was outstanding: very friendly and knowledgeable, offering us great insight into the Russian life/culture of today. Our sightseeing tour was particularly exciting due to Maria's enthusiasm. She was very good at explaining everything and particularly good at getting to the front of long queues!

The Marshalls outside the Hermitage
Sergey, our driver from the airport and on a few other occasions, was very helpful and friendly and even organised a restaurant for us one night. We also ate at the Borsolino restaurant (Angleterre hotel) and found meals good value for money. The Davidov restaurant (Astoria hotel) was a little bit more expensive, but still good value compared to an equivalent in London or Paris.

My personal highlight of this trip was visiting the cathedral on Easter Sunday in the middle of a service - very moving and atmospheric. Whereas for my son the main highlight came after the trip when he decided to study Russian language at university!

We are so glad we went on this trip. It was great value for money and we hope Russian City Breaks delight many more travellers with their fantastic trips to Russia.

Thank you very much RCB for organising everything so well.

Fiona Marshall, April 2011